Server downtime – May 26, 2018

Greetings everyone,, through automated monitoring and customer contacts, suffered about 3 hours of downtime with the DRUM server earlier today.  Unlike other incidents, this was traced back to the Server Hosting Center and a UPS Power Backup going down.

The issue was identified through monitoring at the Server Hosting Center, and resolved by onsite teams around 10:45 am MDT.

We received a call from our account manager at the Server Hosting Center, and we have validated that the DRUM server came back up and is working as expected.

Thank you,
-Chris Lange